Problem with Capture information
# 🤝help
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Hi friends, I have a problem with Capture information. I have Raw Input. And I want this logic to work: a person can select a button and he will be led by the desired logic, or write a message and he will be led by another logic. But now for some reason when a person clicks on a button he is led along the path as when he writes a question manually.
On the first screen you can see that when you press the contact manager button, the bot looks into the database, but logically it should be redirected to the workflow ticket