My bot's first option past the greeting is "what can I help you with?" and I wrote a bunch of intents and attached the ends to the nodes of their corresponding intents. There IS a droplist I set where you choose which options, but I wrote those intents in case users decide to type in their desire instead of selecting the matching option.
Every time I input "loyalty program", it leads to "I want to buy merch" instead of the corresponding intent for loyalty program.
How can I get the bot to choose the correct answer?