I am in the process of planning and developing a conversational bot aimed at enhancing customer service within the telecom sector. Given the critical nature of the data we will be handling, including sensitive customer information and transactional data, security is of paramount importance to us. We are considering Botpress as our platform of choice for this initiative, specifically looking into the Enterprise version due to its advanced features and capabilities. Before we proceed, I would greatly appreciate a detailed explanation of Botpress Enterprise Security measures and protocols. Could you please provide information on the following aspects? Data encryption standards and practices, both at rest and in transit. Compliance with international security standards (e.g., GDPR, HIPAA). User authentication and authorization mechanisms. Any built-in features for monitoring, logging, and responding to security incidents. Support for secure integrations with third-party services and APIs, especially those commonly used in telecom environments. Understanding how Botpress ensures the security and integrity of conversational data will be crucial in our decision-making process. Additionally, any insights into best practices for deploying and maintaining secure bots on your platform would be invaluable.

Maybe @crooked-van-25152 could help here?

@crooked-van-25152 ?

They are from Canada so it will take some hours before they get online

Thanks @fresh-fireman-491 for your information

Hi @plain-flower-29242 anything enterprise related should be directed to our Sales team. Please fill out the form on our website and someome from the team will be in touch and will be able to answer your questions: https://botpress.com/contact-us 🙂

I filled the form yesterday and still didn't get any response from them. @crooked-van-25152

Please be patient. I would allow a few days.