Subject: Mobile Interaction Issue - Keyboard Popup on Dropdown/Tab Selection in Live Chatbot
Hi Botpress Developers,
I trust this message finds you well. We are currently in the final stages of implementing a website chatbot using the Botpress platform, and we've encountered a user experience issue that warrants your expertise.
Issue Description:
On mobile devices, specifically when users interact with dropdowns or tabs within the chatbot interface, we've observed that the keyboard unexpectedly pops up. This behavior seems incongruent with user expectations, as users are not intending to input text but rather make a selection.
Live Chatbot Link:
For your convenience, here is the link to the live chatbot where users can interact and experience the issue:
https://brickell-digital-b3a71039e34911dd3a4ec4.webflow.io/