I have created a bot for a university where studen...
# 🌎generalq
quick-machine-86652
12/07/2023, 9:35 AMI have created a bot for a university where students can go and get all their queries cleared. In this workflow, when a user asks a question, it is going back to the start of the workflow after answering. Can anyone help me resolve this error?"
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wide-oyster-38514
12/07/2023, 9:46 AMHey @quick-machine-86652, you have a cool project going on🙂 From a glance, I can see that the issue is with your User_Question node.
wide-oyster-38514
12/07/2023, 9:47 AMYou currently have only 'no answer in knowledge base' intent. You also need to add if the answer was found as well, so the conversation can continue.
wide-oyster-38514
12/07/2023, 9:49 AMFor easier organisation, I would recommend putting 2 intents under your raw input in the Standar1 node. One with 'turn.KnowledgeAgent.responded' and the second one with '!turn.KnowledgeAgent.responded'.
The first one lets the bot know that if the answer is found it can go to the next node. The second one lets the bot know if the answer wasn't found you can go to the Fallback node
wide-oyster-38514
12/07/2023, 9:51 AMAlso, as a side note, you created all the 'always' transition intents and didn't connect them. Make sure that you do🙂
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quick-machine-86652
12/07/2023, 9:52 AMso my bot responded and answers but when user ask another question bot responds and bot again ask for user name and email id
quick-machine-86652
12/07/2023, 9:52 AMokay
quick-machine-86652
12/07/2023, 9:54 AMi want that when user gives all the information bot asked then users can ask as many question as want
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wide-oyster-38514
12/07/2023, 9:54 AMIt's because the bot restarts the whole workflow. You can set-up a question loop until the user has no more questions, only then ending the talk
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quick-machine-86652
12/07/2023, 9:54 AMhow can i do that , i am new to botpress
quick-machine-86652
12/07/2023, 9:55 AMcan you help me to make a loop ?
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wide-oyster-38514
12/07/2023, 9:56 AMYes, it will be easier if I will do it and then you can have a look
wide-oyster-38514
12/07/2023, 9:56 AMDo you know how to export the bot template?
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quick-machine-86652
12/07/2023, 9:56 AMyes
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wide-oyster-38514
12/07/2023, 9:57 AMCan you please share it with me, but don't include any private or sensitive info
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quick-machine-86652
12/07/2023, 9:57 AMyeah, sure
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quick-machine-86652
12/07/2023, 9:57 AMthank you
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wide-oyster-38514
12/07/2023, 9:58 AMGive me a bit of time👍
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quick-machine-86652
12/07/2023, 9:59 AMokay
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wide-oyster-38514
12/07/2023, 10:11 AMHey @quick-machine-86652 fixed it for you, I also adjusted the always expression cards and added a few extra message cards for clarity🙂
wide-oyster-38514
12/07/2023, 10:12 AMGive it a go and let me know!
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quick-machine-86652
12/07/2023, 10:22 AMit is working perfectly. Thank you
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wide-oyster-38514
12/07/2023, 10:25 AMNo problem, happy bot building and good luck with you project💪
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quick-machine-86652
12/08/2023, 9:13 AMhey!
Can we remove this "do you want to ask anything card" and make a loop without it?
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