Guys, can I speak with somebody who have experienc...
# 🌎generala
astonishing-teacher-12729
11/14/2023, 6:23 PMGuys, can I speak with somebody who have experience building and selling bots?
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wide-oyster-38514
11/14/2023, 6:30 PMHey man, what particular question do you have? I run an agency that offers chatbots, automations and data analysis
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astonishing-teacher-12729
11/14/2023, 6:34 PMHi, could you please explain your pricing model, of course without any specifications if you don't want to. I'm just wondering how to sell a service if for example I'm going to ask for $1000 to set up a chatbot. How much money will Botpress charge for using this chatbot?
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wide-oyster-38514
11/14/2023, 6:38 PMNo worries, it's good that you are thinking about that @astonishing-teacher-12729 , many people don't take that into the account🙂
wide-oyster-38514
11/14/2023, 6:39 PMI will echo @crooked-van-25152 in terms of factors that influence monthly package, she was spot on.
wide-oyster-38514
11/14/2023, 6:41 PMJust to give mo context, if our the client opts for a subscription and all-inclusive maintenance package, the price will depend on the initial build and estimated usage. For example, a local dentistry will have far less incoming messages than a e-commerce store.
wide-oyster-38514
11/14/2023, 6:42 PMWith Botpress, currently you will get 1000 free messages per account, after that you will be charged $0.005 per message, so if your client's chatbot recieves 1000 messages, it would be $5
wide-oyster-38514
11/14/2023, 6:43 PMIt will also depend if you are using any external apps, such as Make. If you do, you have to take that into the account
wide-oyster-38514
11/14/2023, 6:46 PMJust to give you an example, for a local travel consultancy firm (if I used just Botpress and nothing else). I would charge between $250-$400/month for a $1000 chatbot in my case
wide-oyster-38514
11/14/2023, 6:47 PMBut within that, my agency also includes monthly meeting, data extraction, adjustments, KB updates etc.
wide-oyster-38514
11/14/2023, 6:47 PMIn a way, we just become their AI partners in general
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astonishing-teacher-12729
11/14/2023, 6:47 PMok, I think that's something I looked for. Can you answer, how external app, such as Make can affect on the charged price? You mean additional charge from the Make behalf right?
astonishing-teacher-12729
11/14/2023, 6:49 PMand the purely logical question that comes out of this dialog. How much do you think you should charge a particular client? What parameters do you take into account when making an offer?
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wide-oyster-38514
11/14/2023, 6:50 PMFor example, you would use Make for some sort of automation, such as data collection, email writing etc. Each 'scenario' uses credits which you will need to pay for
wide-oyster-38514
11/14/2023, 6:53 PMThere isn't a strict rule or so, but personally I like to set a minimum monthly limit of $250, for very simple chatbots with no extra apps. It usually shouldn't take any more that 10 hours/month of work. You just build on top of that afterwards
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astonishing-teacher-12729
11/14/2023, 6:55 PM250 dollars is the price for paying the bill at the end of the month + your income, or is it only your income and you build the bot on the account of the client, who pays for the use (in other words, the 250 dollars does not include payment for credits)?
astonishing-teacher-12729
11/14/2023, 6:57 PM@wide-oyster-38514 thanks in advance for claryfing all of the things. Really appreciate your help!!!
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wide-oyster-38514
11/14/2023, 6:58 PMYes that's just for the maintenance, not the credits. I prefer to create new Botpress account for the client and add myself as a collaborator. That way they feel more in control, there is less confusion managing 1000s of chatbots and they connect their own credit card to their account.
wide-oyster-38514
11/14/2023, 6:59 PMLike I said, it will really depend also on your preference. You don't have to stick to one, you can always adjust and see which option the client prefers.
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astonishing-teacher-12729
11/14/2023, 7:02 PMan amazing approach. I prefer to do the same thing. How do you think, from your personal experience, customers have any objections to creating their own account for a chatbot, or are they even happier when you act as a "collaborator" on their own account rather than using a bot created on your personal account?
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wide-oyster-38514
11/14/2023, 7:04 PMYes, they either feel 'safer' or don't even care. Even if they want to completely delegate the whole process and not be bothered with managing the account, I would still opt for creating their own account and just managing it from there.
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astonishing-teacher-12729
11/14/2023, 7:05 PMAwesome!
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quick-musician-29561
11/14/2023, 7:24 PMI'm going to read these 🔥 @wide-oyster-38514's 🔥 answers so many times!!!! Well done! These may be simple things for you, but not for us new Botpress chatbot builders looking for clients.
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shy-shampoo-61655
12/07/2023, 6:46 PMThanks @wide-oyster-38514 for the detailed response
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wide-oyster-38514
12/07/2023, 6:47 PMNo worries at all🙂
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