<@980954483293028412> still getting this error mes...
# 🌎general
b
@crooked-van-25152 still getting this error message: 413 ERROR The request could not be satisfied. Bad request. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) Request ID: BacxHasLhRPHPoh-hvsvzf8ULOmHA9fZCSCiDme0Bw6j6zmktwCq7w=
c
Hey
So you're able to access your studio, no problem, right?
The issue is really when sharing the bot
b
Yes exactly just when sharing the bot
c
@magnificent-activity-96909
m
@bland-sandwich-37784 can you tell me your email address that you use in Botpress?
c
Feel free to send your email in DM @bland-sandwich-37784
Either to me or SP
b
@sabrina This is still not fixed
@bumpy-butcher-41910 is there anything you think I could do to get this working?
b
if you export your bot into a newly created bot does this still happen?
c
Sorry @bland-sandwich-37784 !
This was brought up to the attention this morning, but I haven't heard anything back from the team. Hopefully @magnificent-activity-96909 can enlighten us here.
b
@robert thank you so much that worked! I can't believe i didn't think to try that
c
We'll still look into the error you got! Glad it's working now.
But please let us know if you run into the same issue.
b
woo!!!!!!!
gotta thank @acceptable-gold-88171 for always urging me to do that when I have a problem hahaha
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