I encountered one error that the chatbot icon is disappearing suddenly on refreshing the website Botpress #🤝help

I encountered one error that the chatbot icon is ...

broad-postman-77251

02/13/2024, 6:41 AM

I encountered one error that the chatbot icon is disappearing suddenly on refreshing the website and the error which i encountered in the console side is "Could not load content for https://cdn.botpress.cloud/webchat/src/inject.ts (HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE)"

broad-postman-77251

02/13/2024, 10:54 AM

@jolly-policeman-82775 @crooked-van-25152 please help me

jolly-policeman-82775

02/13/2024, 10:54 AM

Hi there

broad-postman-77251

02/13/2024, 10:55 AM

my bot is not loadind on my website, icon is disappearing what should i do , please help me

jolly-policeman-82775

02/13/2024, 10:55 AM

unfortunatly i cant help you here

jolly-policeman-82775

02/13/2024, 10:55 AM

what website ?

jolly-policeman-82775

02/13/2024, 10:55 AM

is it built with wordpress ?

broad-postman-77251

02/13/2024, 10:56 AM

on it is on next.js

broad-postman-77251

02/13/2024, 10:56 AM

please tell me is there problem with my bot or with website ?

jolly-policeman-82775

02/13/2024, 10:57 AM

So, i cant see your sites url.

jolly-policeman-82775

02/13/2024, 10:57 AM

could you please provide me with it

broad-postman-77251

02/13/2024, 10:58 AM

https://www.dhe.org.in/

jolly-policeman-82775

02/13/2024, 10:59 AM

but it works

broad-postman-77251

02/13/2024, 10:59 AM

yes but sometimes it disappears

jolly-policeman-82775

02/13/2024, 10:59 AM

hmm

jolly-policeman-82775

02/13/2024, 10:59 AM

alrigh

jolly-policeman-82775

02/13/2024, 10:59 AM

is it random or recurring ?

jolly-policeman-82775

02/13/2024, 11:00 AM

every 10 seconds ?

jolly-policeman-82775

02/13/2024, 11:00 AM

yeah like now

broad-postman-77251

02/13/2024, 11:01 AM

on refreshing the chatbot icon will disappear

jolly-policeman-82775

02/13/2024, 11:02 AM

hmmm

broad-postman-77251

02/13/2024, 11:02 AM

what to do for that

jolly-policeman-82775

02/13/2024, 11:03 AM

let me see

jolly-policeman-82775

02/13/2024, 11:03 AM

the bot completely disapeasrs.

jolly-policeman-82775

02/13/2024, 11:03 AM

ok create a new workspace

jolly-policeman-82775

02/13/2024, 11:03 AM

put your bot in the new workspace

jolly-policeman-82775

02/13/2024, 11:04 AM

and then re-publish it on your website

broad-postman-77251

02/13/2024, 11:04 AM

okay thankyou ill try if not happen then i'll reach you again

jolly-policeman-82775

02/13/2024, 11:05 AM

alright

jolly-policeman-82775

02/13/2024, 11:05 AM

good luckk

crooked-van-25152

02/13/2024, 4:22 PM

Is the issue persisting @broad-postman-77251 ?

broad-postman-77251

02/14/2024, 7:03 AM

@crooked-van-25152 I changed workspace as told by @jolly-policeman-82775 ,but issue is still persisting. What should I do now, please help me 😕

jolly-policeman-82775

02/14/2024, 7:04 AM

1: it might be your websites cache

jolly-policeman-82775

02/14/2024, 7:04 AM

what platform are you using for the website?

broad-postman-77251

02/14/2024, 7:06 AM

chrome

jolly-policeman-82775

02/14/2024, 7:15 AM

noo

jolly-policeman-82775

02/14/2024, 7:15 AM

i mean are you using wordpressto build your website ?

broad-postman-77251

02/14/2024, 9:42 AM

no i am using next js framework

crooked-van-25152

02/14/2024, 6:04 PM

@famous-jewelry-85388 could you please help here? thanks

famous-jewelry-85388

02/16/2024, 9:23 PM

Hey, how do you close this window?

famous-jewelry-85388

02/16/2024, 9:26 PM

I think also your errors are stopping Botpress from running

famous-jewelry-85388

02/16/2024, 9:37 PM

BTW you also don't need this line:

famous-jewelry-85388

02/16/2024, 9:38 PM

I think if you fixed those errors it is going to work. If you tried it in an HTML page, you will see

broad-postman-77251

02/17/2024, 2:42 PM

Okayy I'll try

broad-postman-77251

02/17/2024, 2:42 PM

Thanks

broad-postman-77251

02/18/2024, 8:20 AM

I tried but this script is provided for embedding chatbot in my website , when i removed this line ... My chatbot completely disappeared. So provide me solution to my problem which i faced

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