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#🤝help
I encountered one error that the chatbot icon is disappearing suddenly on refreshing the website
# 🤝help
b

broad-postman-77251

02/13/2024, 6:41 AM
I encountered one error that the chatbot icon is disappearing suddenly on refreshing the website and the error which i encountered in the console side is "Could not load content for https://cdn.botpress.cloud/webchat/src/inject.ts (HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE)"
@jolly-policeman-82775 @crooked-van-25152 please help me
j

jolly-policeman-82775

02/13/2024, 10:54 AM
Hi there
b

broad-postman-77251

02/13/2024, 10:55 AM
my bot is not loadind on my website, icon is disappearing what should i do , please help me
j

jolly-policeman-82775

02/13/2024, 10:55 AM
unfortunatly i cant help you here
what website ?
is it built with wordpress ?
b

broad-postman-77251

02/13/2024, 10:56 AM
on it is on next.js
please tell me is there problem with my bot or with website ?
j

jolly-policeman-82775

02/13/2024, 10:57 AM
So, i cant see your sites url.
could you please provide me with it
b

broad-postman-77251

02/13/2024, 10:58 AM
j

jolly-policeman-82775

02/13/2024, 10:59 AM
but it works
b

broad-postman-77251

02/13/2024, 10:59 AM
yes but sometimes it disappears
j

jolly-policeman-82775

02/13/2024, 10:59 AM
hmm
alrigh
is it random or recurring ?
every 10 seconds ?
yeah like now
b

broad-postman-77251

02/13/2024, 11:01 AM
on refreshing the chatbot icon will disappear
j

jolly-policeman-82775

02/13/2024, 11:02 AM
hmmm
b

broad-postman-77251

02/13/2024, 11:02 AM
what to do for that
j

jolly-policeman-82775

02/13/2024, 11:03 AM
let me see
the bot completely disapeasrs.
ok create a new workspace
put your bot in the new workspace
and then re-publish it on your website
b

broad-postman-77251

02/13/2024, 11:04 AM
okay thankyou ill try if not happen then i'll reach you again
j

jolly-policeman-82775

02/13/2024, 11:05 AM
alright
good luckk
c

crooked-van-25152

02/13/2024, 4:22 PM
Is the issue persisting @broad-postman-77251 ?
b

broad-postman-77251

02/14/2024, 7:03 AM
@crooked-van-25152 I changed workspace as told by @jolly-policeman-82775 ,but issue is still persisting. What should I do now, please help me 😕
j

jolly-policeman-82775

02/14/2024, 7:04 AM
1: it might be your websites cache
what platform are you using for the website?
b

broad-postman-77251

02/14/2024, 7:06 AM
chrome
j

jolly-policeman-82775

02/14/2024, 7:15 AM
noo
i mean are you using wordpressto build your website ?
b

broad-postman-77251

02/14/2024, 9:42 AM
no i am using next js framework
c

crooked-van-25152

02/14/2024, 6:04 PM
@famous-jewelry-85388 could you please help here? thanks
f

famous-jewelry-85388

02/16/2024, 9:23 PM
Hey, how do you close this window?
I think also your errors are stopping Botpress from running
BTW you also don't need this line:
I think if you fixed those errors it is going to work. If you tried it in an HTML page, you will see
b

broad-postman-77251

02/17/2024, 2:42 PM
Okayy I'll try
Thanks
I tried but this script is provided for embedding chatbot in my website , when i removed this line ... My chatbot completely disappeared. So provide me solution to my problem which i faced