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#🤝help
issues with whatsapp Start conversation
# 🤝help
q

quiet-appointment-72565

02/17/2024, 1:02 AM
Can u guys plz enlighten me?? i cant figure what i'm doing wrong??
l

limited-pencil-78283

02/17/2024, 4:50 AM
Remove []
q

quiet-appointment-72565

02/17/2024, 10:57 AM
message has been deleted
@limited-pencil-78283 still not working
l

limited-pencil-78283

02/18/2024, 3:05 AM
Here is a successful message log - Successfully started Whatsapp conversation with template "orderstatus" and language "en_US" using template variables: ["Usha","79546000007734003","2024-02-17T11:14:00+05:30","Ultra Gel (1)","In Progress"] My bad I asked to remove the brackets. To successfully send the values, it should be JSON formatted try something like this ["${{workflow.nome}", "${{workflow.email}}","${{workflow.help}}"] if this does not work - in an execute card create an string variable workflow.wajson =
["${{workflow.nome}", "${{workflow.email}}","${{workflow.help}}"]
and then pass @workflow.wajson in Templates variables JSON Here is my working code for reference - workflow.jsonarray =
[ "${customerData.First_Name}", "${taskInfo.id}", "${taskInfo.Created_Time}", "${taskInfo.Subject}", "${taskInfo.Status}" ]
for the log I shared above
I see it is missing the grave accent here is an image for reference
the grave accent is required to ensure the double quotes and brackets are part of the string
q

quiet-appointment-72565

02/18/2024, 4:07 AM
tls man