It's taking time to get an response from the bot a...
# 🤝helpa
adventurous-author-67495
02/05/2024, 11:04 AMi am not able to get an response from the chatbot and i am not able to import the data in my knowledge base
#1111009377525186570
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billowy-morning-42410
02/11/2024, 1:14 AMHi @adventurous-author-67495, you mean you can't add documents and references to the knowledge base?
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adventurous-author-67495
02/12/2024, 10:52 AMNo, i have added the documents in the kb , but i am not able to get any response from the chatbot
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billowy-morning-42410
02/12/2024, 4:01 PMLet's try manual responses from the KB agent
billowy-morning-42410
02/12/2024, 4:01 PMbillowy-morning-42410
02/12/2024, 4:04 PMbillowy-morning-42410
02/12/2024, 4:06 PMbillowy-morning-42410
02/12/2024, 4:07 PMTell me what appears in the Log, with your current example, you see these orange letters indicating the response of the KB
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adventurous-author-67495
02/16/2024, 4:35 AMthis was the error i was getting whenever i am trying to ask some queries to my bot.
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billowy-morning-42410
02/16/2024, 1:02 PMAre you using a direct query to openAI with your own key?
billowy-morning-42410
02/16/2024, 1:06 PMDoes the promtp you send have a lot of tokens? A general rule of thumb is that 75 words approximately equals 100 tokens, and 1 token approximately equals 4 characters of text.