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#🤝help
Override the SA or multiple choice
# 🤝help
p

polite-bear-68574

02/14/2024, 2:12 PM
I am trying to figure out a way for the user to input text to the chatbot at any time and have the chatbot override and answer the question. For example, if the chatbot is asking a question such as "do you want to schedule a call?" I want my user to be able to ask a question such as, "How long will a call take?" before needing to answer the question
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fresh-fireman-491

02/14/2024, 3:03 PM
Hey You can enable knowledge answering on all capture information cards. It should override it.
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polite-bear-68574

02/15/2024, 11:34 AM
Thank you!!
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fresh-fireman-491

02/15/2024, 3:11 PM
You are very welcome