Hi, I am trying to manipulate the answer from my KB to answer as the business owner instead of answering in third-person context. I am aware of the fact that the AI task could be used in this case but idk how. Would apprecaite any help 🙂

Hi there Have you tried the personality agent? You could give it some about its role and how it should speak.

Haven’t tried it yet, will give it a shot and follow up with an update

Sounds good