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#🤝help
Hotel Chatbot - Direct user according to a certain question
# 🤝help
l

lemon-receptionist-60189

01/15/2024, 12:28 AM
Hello, I'm working on a chatbot for a hotel using Botpress and I need some guidance. How can I set up the bot to redirect a user to a specific flow based on their input? For instance, if a customer says something like 'I want to book for next December', how can I direct them to a specific flow that I've created for handling reservations? Any advice on setting up this kind of user input-based redirection would be greatly appreciated. Thank you!
j

jolly-policeman-82775

01/15/2024, 2:28 AM
yooo
use intents, or ai transitioning
l

lemon-receptionist-60189

01/15/2024, 12:43 PM
@jolly-policeman-82775 how would you do it using intents?
b

best-army-74344

01/15/2024, 2:10 PM
using utterances, so if the user type something like " I need a real agent" it goes to the Real agent node.