Hotel Chatbot - Direct user according to a certain...
# 🤝help
Hello, I'm working on a chatbot for a hotel using Botpress and I need some guidance. How can I set up the bot to redirect a user to a specific flow based on their input? For instance, if a customer says something like 'I want to book for next December', how can I direct them to a specific flow that I've created for handling reservations? Any advice on setting up this kind of user input-based redirection would be greatly appreciated. Thank you!
use intents, or ai transitioning
@jolly-policeman-82775 how would you do it using intents?
using utterances, so if the user type something like " I need a real agent" it goes to the Real agent node.