Can't see the full conversation history on the Das...
# 🤝helpe
elegant-lighter-73274
01/12/2024, 1:37 PMIf the conversation is long, only the last messages will be shown
a
ambitious-vr-9887
01/12/2024, 5:22 PMhey @elegant-lighter-73274 I believe @early-train-33247 may be able to help you with this one!
q
quick-musician-29561
01/12/2024, 6:29 PMHave you tried to change these settings in Summary Agent
quick-musician-29561
01/12/2024, 6:30 PMquick-musician-29561
01/12/2024, 6:30 PMIf you set it to 0, the transcript will contain all messages.
quick-musician-29561
01/12/2024, 6:31 PMIf that doesn't work, you can use Hooks to get the entire conversation history
https://botpress.com/docs/cloud/exporting-bot-data/exporting-conversations/from-the-bot/#setting-up-the-hooks
https://botpress.com/docs/cloud/exporting-bot-data/exporting-conversations/from-the-bot/#sending-the-conversation-history
e
early-train-33247
01/12/2024, 7:08 PMHey @quick-musician-29561, thanks for the links and info!
But in this case they are viewing the conversation from outside the Studio using the **Conversations **tab
early-train-33247
01/12/2024, 7:08 PMI manage to reproduce the issue here, it doesn't load older messages. I'm gonna report it!
early-train-33247
01/12/2024, 7:09 PMAs a temporary workaround you could use the external inbox to manage the convs -available at https://inbox.botpress.sh
q
quick-musician-29561
01/12/2024, 7:21 PMGreat! And good to know ⚡ I was wondering why it looked so strange 😂
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elegant-lighter-73274
01/14/2024, 1:33 PMThanks a lot!
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