Hey guys, I am currently building a chatbot that will act as a "virtual booking assistant" for my client, who runs an online/in-person Pilates personal training business. They primarily work through Instagram to get their leads. The attached screenshot is my current setup on how I get the bot to respond to various questions from the user. I split up the client's business info into separate KB Tables and then feed the transcript to the Bot to help it retrieve a more contextually appropriate/accurate response to a user query. I'm stuck, however on a few key details, here are my questions: 1. Is this the best way of setting up a booking assistant – any tips I should be aware of? 2. How do I get the bot to respond to user queries without dumping a lot of information at them – and then only provide more detail should the user ask for it? 3. Can I format bot responses so it makes the text more skimmable (aka bullet points, line breaks etc.) 4. Sometimes, my AI Task card auto-captures a user response, causing it to double response, is this a bug or something wrong with my code? 5. Can botpress bots create dynamic "buttons" on the spot based on current user questions that then users can click on to lead them down a conversational path, or are they only possible to hard-code? I know lots of questions, I'm new to Botpress development and am curious about its capabilities for solving daily business problems 🙂 I've attached screenshots of my current set up. Please let me know your thoughts and I greatly appreciate your time and support in helping me with my bot ❤️ @early-train-33247 Thanks for prompting me to write this!