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#🤝help
Bot replying with conversation summary instead of next step
# 🤝help
a

astonishing-park-57804

01/06/2024, 3:09 AM
Sometimes the bot will reply correctly, using the context of the conversation to ask a follow up question. Other times it simply spits out the conversation summary. Has anyone else experienced this and how to fix?
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fresh-fireman-491

01/06/2024, 6:22 AM
When would this happen? When it is answering from the KB?