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# 🤝help
w
I doesn’t work right now the raw imput
f
Can you add more details? The issue is not clear to me
w
Yes, what happens is that in that input the option for it to respond with the knowledge data is not activated, it only allows me to select it but not activate it
c
If you could share a screenshot with us, this would be helpful ! @User
w
In the emulator I ask a question, but automatically the chat ends
g
Do you have manual answering set to ON for your Knowledge Agent ?
w
What is that ? You refer to this
g
In the left section of your screen you have like a robot icon
yes
You at least need the knowledge agent to be on to have answer to your questions 🙂
So click on it and enable it
w
Bro yo save my life thanks
No it works
g
So everything's good ?
w
Yeah now the chatbot responds automatically, and i only have to put what to do in the case he doesn’t know the info
g
Great to hear!
c
Thanks for your help @glamorous-guitar-39983 !
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