Botpress Facebook Bot Not Working
# 🤝helpa
ancient-author-26489
04/08/2024, 8:05 AMPlease I hooked up a botpress bot to Facebook for my client, it was working for everyone initially but the bot isn't working now, it is no more working for other people messaging it, it only works if my clients messages it with his account because it was hooked up on his page. Please I need help with this?
What's the cause of this.
f
flat-plumber-75402
04/08/2024, 7:26 PMHello @ancient-author-26489 can you confirm if META has reviewed an approved your App? https://botpress.com/docs/cloud/channels/messenger/#submit-your-app-for-meta-review
a
ancient-author-26489
04/09/2024, 2:44 AMThank you a million folds, I don't know why my brain skipped this, this must be my problem. Thank you very much.
ancient-author-26489
04/09/2024, 4:06 AMPlease, how do I go about it, because bots are different from applications. I just an AI fit assistant that people can use and develop meal plans, meaning it only requires messaging, no information collected. Please in the app review section on meta developer account, what permissions and features do I chose, and how do I go about the process,
Have you done this before?
f
flat-plumber-75402
04/09/2024, 12:02 PMHello @ancient-author-26489 I recommend going through Meta's documentation thoroughly. Here is a good starting point https://developers.facebook.com/docs/messenger-platform/app-review/
flat-plumber-75402
04/09/2024, 1:35 PMPlease remember that for the current messenger integration to work you must create a meta app that will serve as the platoform for managin the connection between Messenger and Botpress https://botpress.com/docs/cloud/channels/messenger/
r
rough-gold-76880
04/10/2024, 9:13 AMAny idea how long the app review process takes?
f
flat-plumber-75402
04/10/2024, 12:47 PMFrom my experience once it is submitted Meta gets back to fairly quickly, but that is all on their side.
a
ancient-author-26489
04/11/2024, 1:38 PMThank you very much, I highly appreciate
r
rough-gold-76880
04/13/2024, 11:42 AMIn the last step of the meta app submission its asking me to Add Platform, currently platforms are Page Tab, Website, Android, iOS App. which one should i select?
f
flat-plumber-75402
04/15/2024, 1:56 PMHello @rough-gold-76880 this depends on where your bot is going to be based out of. HEre is the Meta documentation on this topic https://developers.facebook.com/docs/development/create-an-app/app-dashboard/platform-settings/
flat-plumber-75402
04/15/2024, 1:58 PMa
ancient-author-26489
04/16/2024, 6:25 AMThank you very much, messenger is skipping some of my chatbot messages, especially the long ones, why?
f
flat-plumber-75402
04/22/2024, 4:27 PMI would recommend checking messenger's documentation. They may have a character limit or something of that nature.
2 Views