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Whatsaapp goes straight into 3 step. Why?
# 🤝help
b
As you can see, when I run the bot on whastapp, it jumps from the start to the 3rd card, skipping the presentation and the language selection. Why is that? It doesn't happen in telegram https://cdn.discordapp.com/attachments/1226879416798544003/1226879552526094416/botpress.png?ex=66265f9f&is=6613ea9f&hm=9bd34e0afd6f9795877a8fe2c70117bab1849e0c66827b1f27d25669ed6285d7&
f
Hey there, Can you attach a screenshot of it happening?
Have you made sure to publish, after making changes. Might be worth it to publish it again.
b
Hi Decay! Good to see you again. What do you need an screenshot of? Yeap, I have published several times, but it just jumps straight to the block with the drop-down
b
Hey @breezy-nest-15119 What do you have in your code card? Can you share a screenshot of it?
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I just added "bienvenido a tu asistente virtual" and now it get stuck there" It must be something with the "Standard1" module https://cdn.discordapp.com/attachments/1226879416798544003/1226886137881034814/image.png?ex=662665c1&is=6613f0c1&hm=7babc0cf6c49d74d08ffadb9ffc24e935fecc23e84709bc24504be4bab52ce59&
b
How does it go in the emulator?
f
Just an idea, as I have seen this before. Is the question to ask the user in your choice card empty?
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f
The one where you select the language
But it doesn't seem empty
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f
What have you written it in? Could you attach a screenshot of the card.
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Sure. This is it
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Thank you
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f
Rohan is the expert here, and I am not really sure what it is. Might be because WhatsApp can't take those characters. Do you get any errors in the logs, when you are running into the issue on WhatsApp?
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b
Try removing the single choice and add a text card in place of it and publish it. Just to see if it's the choice card that's messing it up
b
They are bot multiple choice. Do you mean removing the language multiple choise module and replace it for a text?
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Yes
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I don't know if this is what you mean
f
I think he meant to keep your flow as it was before, but just remove the single choice card, and add a text card on that node instead🤷‍♀️
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Yes. 2 text nodes in a row after the start node
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Yes. How does it show up on WhatsApp?
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b
Okay cool. Let me test something on my end and get back to you
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Thank you Rohan. I appreciate it
Rohan, one more thing. Do you know how to solve this problem? "I also get this error often and I have to say "Hi" twice" to the bot in whatsapp to make it talk" https://cdn.discordapp.com/attachments/1226879416798544003/1226911630487588864/image.png?ex=66267d7f&is=6614087f&hm=cb891a9ee0b699cb80084aaa33a3bb28372a71839683419a5e655d3c2a5e3939&
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I'll check with the team on this. Thanks for sharing @breezy-nest-15119 !
b
Hi Rohan. I think it was becuase of the flag symbols. I removed them and it now works
@bright-magazine-792 @fresh-fireman-491 Guys, couple of things I noticed. The bold doesn't work with Telegram integration and WhatsApp? It's showinp up on the emulator but not on WhatsApp and Telegram. I get the ** in all sentences. Also in the shareable link there are no paragraphs. It's all in one line. Any suggestions?
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Probably because they don't support markdown
b
Damn! Decay, I am having a problem now with the bot. Apparently it is not updating when I publish it. In whatsapp I get the previous versions. Would you know why that is?
f
I am not sure, but feel free to create a new post about that
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The conversation needs to end before you get the new bot logic
The shareable bot is just for testing, it doesn’t render markdown
But the line breaks will show up in the Webchat
h
Hey for whatsapp you can use bold instead of bold You use one * instead of **
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