my updates all deleted!
# 🤝helpf
fresh-fireman-491
04/14/2024, 6:38 AMI am sorry to hear about that.
Someone from the Botpress team, like @famous-jewelry-85388 should be able to help you tomorrow(Monday).
Do you know if you by chance had multiple instances of the bot open?
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faint-pizza-68420
04/14/2024, 6:41 AMWhat do you mean by instances? Like a copy ?
faint-pizza-68420
04/14/2024, 6:41 AMOh thats great to hear that someone from the team can help me with that
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fresh-fireman-491
04/14/2024, 7:38 AMI meant if you had the studio open in multiple tabs / browsers
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faint-pizza-68420
04/14/2024, 7:41 AMNo. Last edit was before 6 days , I open it this morning to edit something but as I said it deleted some nodes ( some nodes I did them before 1/2 months ago)
faint-pizza-68420
04/14/2024, 7:42 AMSo it doesn’t deleted a new nodes only , it deleted some old ones
faint-pizza-68420
04/14/2024, 7:45 AMI don’t recall having multiple tabs for the studio while editing the bot
faint-pizza-68420
04/14/2024, 7:46 AMI always ensure using one tab to ensure everything saved appropriately
faint-pizza-68420
04/14/2024, 8:13 PM@famous-jewelry-85388 hello, could you please help with my problem?
faint-pizza-68420
04/15/2024, 11:13 AM@fresh-fireman-491 hello again, is there anyone other then Bassam to help me ? Seems he is busy..
I’m really in stressed the submission in less then 2 weeks 🥲🥲🥲 I’m waiting to see if they can bring my work back or should I start over early
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fresh-fireman-491
04/15/2024, 11:19 AMHey there,
The team is not really available in the weekend. It's Monday morning so I am sure him and the team has a lot to catch-up on. I am sure that him or another one from the team will let us know when they are available.
Patience is key🔑, when we are on the community support.
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faint-pizza-68420
04/15/2024, 11:21 AMOk 👍🏻, I’ll wait , thank you for responding
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famous-jewelry-85388
04/15/2024, 1:53 PMHey @faint-pizza-68420 ,
Did you publish your bot before losing that?
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faint-pizza-68420
04/15/2024, 9:22 PMYes ,i did “so now the shared link I have it includes all updates “
faint-pizza-68420
04/15/2024, 9:26 PMAnd , i didn’t publish my bot since I realised the loses “ which is before 2 days I’m carful to not publish”
faint-pizza-68420
04/16/2024, 11:46 PM@famous-jewelry-85388 is there any chance to get my work back ?
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famous-jewelry-85388
04/16/2024, 11:51 PMHi @faint-pizza-68420 apology as I am swamped with work on my side. I will do it tomorrow morning at 9 AM EST
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faint-pizza-68420
04/16/2024, 11:52 PM@famous-jewelry-85388 ok , I’ll be here at 9 AM EST 👍🏻
faint-pizza-68420
04/16/2024, 11:53 PMI appreciate u thanks
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