Bot works in emulator but loads indefinitely when ...
# 🤝helpb
better-thailand-96208
04/23/2024, 12:38 PMHi, this is my bot https://mediafiles.botpress.cloud/5052b7a1-4be8-4ec1-b11c-269c37c25c16/webchat/bot.html and it works fine in the emulator but when published on the botpress cloud page, right after the first yes/no question it stops responding and shows the '...' symbol indefinitely.
https://cdn.discordapp.com/attachments/1232309535520198706/1232309535742623835/image.png?ex=6628fd30&is=6627abb0&hm=e595721c0c3845f581067523ed78ee3c598dfb4e8d814d22cc04d32a5f1fb05e&
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fresh-fireman-491
04/23/2024, 12:53 PMProbably an empty question to the user
fresh-fireman-491
04/23/2024, 12:54 PMYou should be able to check the logs and see an error there
https://cdn.discordapp.com/attachments/1232309535520198706/1232313531714768997/image.png?ex=662900e9&is=6627af69&hm=191dd4a05b7c7a6df0958ceb797b00e025d20edd1974f37028a1c576edce51e2&
fresh-fireman-491
04/23/2024, 12:54 PMSomething like invalid payload, if I got the issue right
fresh-fireman-491
04/23/2024, 12:55 PMIf that is the case then make sure that you have no cards with any input field empty like the "Question to ask the user"
https://cdn.discordapp.com/attachments/1232309535520198706/1232313921386319993/image.png?ex=66290146&is=6627afc6&hm=d39e272d540e2a0fdc0ba71b2481ed496eda8715a89f330ede3c95ee25fc3bc9&
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better-thailand-96208
04/23/2024, 1:14 PMwhere can i see the logs for a published bot?
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fresh-fireman-491
04/23/2024, 1:15 PMI have attached a screenshot of it here https://discord.com/channels/1108396290624213082/1232309535520198706/1232313531953578024
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better-thailand-96208
04/23/2024, 1:15 PMI don't see the whole tab though, I only see this
https://cdn.discordapp.com/attachments/1232309535520198706/1232319002886406195/image.png?ex=66290601&is=6627b481&hm=5e3f796b4138bfbccae52a26bf669a0456eda2165b3ea30541355f7708232df8&
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fresh-fireman-491
04/23/2024, 1:17 PMYou should go to the bot that you want to view the logs from
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better-thailand-96208
04/23/2024, 1:18 PMclicking on the bot directly opens the workflow editor
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fresh-fireman-491
04/23/2024, 1:21 PMb
better-thailand-96208
04/23/2024, 1:51 PMFound it, thanks a lot!
better-thailand-96208
04/23/2024, 1:52 PMI found it was due to an empty Title section in a card, fixed now. Thanks again!
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fresh-fireman-491
04/23/2024, 2:07 PMNice, and you are welcome!