I have problems with update/delete table row. I re...
# 🤝help
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I have problems with update/delete table row. I received error message. Also, I call api bot press can't I received the same message "{"rows":[],"errors":["out of shared memory"]}%" https://cdn.discordapp.com/attachments/1233280682449702973/1233280682621538365/image.png?ex=662c85a3&is=662b3423&hm=6573030fa8ab9e5fed5f4aafbf30e26fb9a7f6466e43362d83c62166d1becb31&
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Same error this morning
f
Same here
And I was nowhere near the limit
f
I can also report the same issue
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me too
I opened a ticket just now: report_01HWCZ500RZ1VYVATB7CZ0A4F8
i
there are no indicators on the botpress status page: https://status.botpress.com/
s
I have the same exact problem ''out of shared memory"
r
Me too...
r
I have the same problem... I just reported report_01HWD7PHPA95W9BQQ1D040PRFA
Help!
e
Getting the same error here as well:
Execute operation updateRecord(...) failed: out of shared memory
@crooked-van-25152 could you please investigate
It's not a usage issue as @User had mentioned
s
any update about this issue?
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seems to be working but now searches like findRecords are giving bad results
m
Really? That might explain some nonsense issues I'm having
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I have the same issue.... hopefully they can help us soon...
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@acoustic-hair-60678 @crooked-van-25152 can you guys help us, this is a huge stopper. Seems it’s been deteriorating the last 3 days. #any time to resolve?
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@brief-continent-49676 can you confirm if this is still happening?
We had elevated errors on the Tables API (table creation, deletion and rows modification) which should be solved now. We’re monitoring the situation and will keep you up to date here if there’s more development
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Update from my end: My issues: - could not delete records - was getting out of shared memory error when using update record card. status: SOLVED.
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HI @rich-battery-69172 im still having the same problem with the searches on the tables
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Filtering or find records?
Both are working fine for me
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@rich-battery-69172 hello, still having the same issues. Need to know time frame to resolve, all table searches are returning as not found, images are not handled. Can’t delete a table, out of shared memory.
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@fresh-fireman-491 all table searches are returning NOT FOUND, we are almost ready to drop Botpress, The search was working and all of the sudden started to fail a few days ago, until all table searches failed completely, and got the error messages and cannot remove the table. The issue is that we are trying to use find records on a Botpress KB table and its not working, all possible searches should have at least 1 row on the table, however, the search in all cases output a empty list. The problem is not about that we select a wrong table or parameter, cause this was working days before. We have tried to restore a backup from a previous deploy and it does not work either, we are considering stop using botpress tables and use external search and only use API calls, this slows down the response, but seems more solid. But requires to reengineer the bot, redeploy and test, which is would affect further our commitments. What is you experience on this? any suggestions @rich-battery-69172 on the timeframe?
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Hey there @brief-continent-49676 and @proud-eve-76473 I am sorry to hear that you are still having issues with the tables. I also noticed some unexpected/unwanted issues earlier, but I am testing it on my end right now, and it seems to be fine. I haven't had any issues with tables before this and I have only found them to be reliable. It didn't take long for the Botpress team to push a fix this Friday so I am sure that they can have it up and running soon, but I don't know the eta.
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@fresh-fireman-491 thanks so much!
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You are very welcome 😊
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In my case the initial 'shared memory' error went away but the tables searches were not working well. I changed over to filter instead since it is more precise and I am good now.
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Hey there glad to hear that that works for you. What do you mean by table searches? The selectors, find records card or something else?
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I am using findrecords in code, not cards. And I was using search like this Table.findRecords({search: "aiQuestion"}), but I changed it search to filter like this filter: { Key: { $eq: RECORD_CATEGORY }}
where RECORD_CATEGORY = "aiQuestion" in this case
f
Hey there, Are they still not working well or?
r
Can you please send me a Report ID so our team can look into your particular table and queries? We did indeed notice that some tables vectors were "stale" yesterday and did a full re-index of those tables, which hopefully have solved this issue. We also identified the root cause of the stale tables and a permanent fix is coming to prevent this situation from ever happening again.
Status update: we continued to monitor the Tables API over the last few days and we're not seeing any elevation in errors anymore
Yes filters are definitely better for large amount of rows where the condition is known. What's cool is you can also combine search with filters! Search is basically only impacting the order (relevance) of the results, not the count. Filters do reduce the count of results.
Are you still having search issues on your tables today? If so, could you please send me a Report ID here so our team can look into your specific table and query? Thanks @square-energy-41150
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# Sending a Problem Report Here's how to send the Botpress Team a problem report: 1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen. 2. Click "Report a problem" and follow the steps on the screen. 3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.
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@rich-battery-69172 same issue again! this is a recurring issue, was solve, now again!
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report_01HX2703SWKKWBH0SGFETWMZAE something similar....works in chat but not on Whatsapp
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