everything worked well before for months and now we got this error, why it can be? https://cdn.discordapp.com/attachments/1240045038826688613/1240045039350972517/image.png?ex=66452170&is=6643cff0&hm=e1ff2fb50e78775f8e1afa22e10faf5e1f8cb27a9a134108dedb9613abdeb269&

Looks like at least one other user is experiencing this error : https://discord.com/channels/1108396290624213082/1111009377525186570/threads/1240078290492850198

hey, i'm experiencing the same error

This has not been never before, cant understand why

yea true. i hope they fix this soon

I have another bot with the same AI transition and it works there, hope that it will be fixed soon

ah, so it only affect the older bot?

and here is another chatbot with the same error for nothing... https://cdn.discordapp.com/attachments/1240045038826688613/1240217710076497960/image.png?ex=6645c240&is=664470c0&hm=ba0a9f5963dfb055bf6c52c621a468434017f3c4ae7d59b1b3d77c898d30e794&

I an facing same issue

for the thread record : I checked the openAI status page and no API outages are reported for yesterday or today

message has been deleted

hello Bot builders! we just pushed a fix for AI transitions - I've confirmed it's working on my end now, but would love to hear from you 🙂

@bumpy-butcher-41910 Confirmed AI transitions working again, on my main bot at least -- big thanks to the BP team!

\o/

After the deployment my published bot version always returns this from AI transition:

is it possible the published version is cached? is it deployed on a website?

no it is not deployed to website, using direct link, also I cleared browsers cache

can you try using a variable instead of event.preview?

just downgraded Knowledge GPT version to GPT-4 Turbo then published

unlikely, because I'm using 4o, but it could be

or maybe it was using some kind of cache in server side and after I've changed GPT version it was flushed?

haha all of the things you're saying could be very possible~

anyways thanks for prompt response, will know what to do that next time before posting here 🙂

some other users also seem to be having success with deleting cards/nodes and setting them up again - worth trying!

Um, hello sir @tall-waiter-93802 , my AI Transition is fixed, however I'm facing new error

Hi Robert, thank you for your time. to me was Ok to changing the variable (event.preview) now the card working again, but the question is, When fail again? I had been waiting that a lot of time that all going well to I may and I can to show It to my customers, baut nearly every day fail sometihing.I'm fall love of this metodologi, but how you can show something that doesn't work every day? also of all the time that I've spended learning the own metodologi. For example, I can't to make webchat get the style features from styler.botpress.app, only get it in webchat of app.botpress.cloud. Sorry for to be sincered..

@bumpy-butcher-41910 THANK YOU 👑