I want to enable users to book appointments exclusively for themselves (when logged in) by providing their Patient ID. Additionally, I want them to be able to retrieve their appointment history through the bot. Can you guide me on how to implement this?

you would need to call webhooks to retrieve data from other software, is this your use case?

ok so tell me how i can retrieve data from webhook what are the methods involve and can you give me insights on how webhook actually works also how i can integrate webhook on my website?

you can find plenty of tutorials on youtube

Ya but all has done through common things like google calendar and other similar thing in my website all thing are created from scratch i am not using any other platform or apis key

how do you plan on retrieving the patients appointment history inside the bot? where is it stored this data?