[URGENT] Massive timeouts
# 🤝help
l
a
same here
b
same here
a
Is there anything new? My PROduction bot is not working
seems it's working now
l
We had to deploy a w/a (convert all incoming requests into emails). Botpress seems to be up again indeed. Testing before reverting.
b
hey all can you give me a status update - your table queries were failing?
r
We experienced slower queries on some of our production Tables databases, leading to some queries to time out during approximately 40 minutes. —- Update: root cause has been identified and a fix is being worked on to prevent future occurrence
l
What is the ETA for a fix. We're still seeing the issue intermittently popping up, and since bot logic is tied to the table's contents, everything gets stuck. It doesn't even seem to trigger the "Error" flow (btw, our tables aren't huge -- ~1000 rows). Thanks!
r
I'm still getting errors, and it hinders the creation of some records in the table...
r
Hey Nick, sorry to hear that. Can you send me your Table ID that is problematic and possibly a few date/time when the problem happens so we can look into the root cause there?
l
@rich-battery-69172 , thank you! The last occurrence happened 6 days ago. We'll report it if the issue occurs again.