Published bot recently and have noticed internal server errors over last few hours -- not seeing these same errors in test env emulator Prevents conversation from happening at all as it loops through nodes over and over again Jul 15, 2024, 10:34:14 PM error in handler we [Error]: An unexpected error occurred when trying to process your request. (Error ID: err_20240716033414x384CC0D3) at Xg (/var/task/customer_code.js:14:13471) at ys (/var/task/customer_code.js:14:13290) at f (/var/task/customer_code.js:14:63069) at /var/task/customer_code.js:14:40575 at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async Promise.all (index 3) at async resetStatesByKey (/var/task/customer_code.js:1982:13570) at async Object.onTimeout (/var/task/customer_code.js:2362:15240) at async handler (/var/task/customer_code.js:3547:901) at async /var/task/index.js:20:13702 { isApiError: true, code: 500, description: 'An unknown error occurred', type: 'Unknown', error: undefined, id: 'err_20240716033414x384CC0D3' } https://cdn.discordapp.com/attachments/1262615153074241566/1262615153271111701/image.png?ex=66973d7e&is=6695ebfe&hm=82e1c15dfd7f161ff8ac04cb0a1a8146fa8db7ae138cc5b4dd4bd262ecac58c7&

hey there - thanks for flagging, we're currently in the process of resolving this!

thank you!