How to get user's WhatsApp number from Studio?
# 🤝helpe
early-train-33247
05/31/2023, 12:53 PMI would like to know the user's phone number and check in my database if they have an account already, so I can greet and log them in automatically.
I know this is possible using the API by reading the whatsapp:userPhone tag, so can I access this info through the Bot as well?
r
rich-battery-69172
05/31/2023, 1:14 PM@early-train-33247 yes tags are available in the
event.tagse
early-train-33247
05/31/2023, 5:59 PMAlright! I managed to achieve the behavior I wanted by accessing the value at event.tags.conversation['whatsapp:userPhone'].
This will make my bot's UX a lot better! Thanks a lot Sylvain!
b
broad-teacher-42540
06/02/2023, 4:01 PMI have used this code in hooks - event.tags.conversation['whatsapp:phoneNumber'] but is returning undefined. I am trying to include this information with chat transcript in Before Outgoing Message hook
a
acceptable-kangaroo-64719
06/02/2023, 4:57 PM@broad-teacher-42540 it could also be
event.tags.conversation['whatsapp:userPhone']b
broad-teacher-42540
06/02/2023, 5:23 PM@acceptable-kangaroo-64719 - Thanks it works
e
early-train-33247
06/02/2023, 7:56 PM@acceptable-kangaroo-64719, @broad-teacher-42540, it is actually whatsapp:userPhone indeed, I said it wrong, I am sorry!!
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