How do I enable sound for new messages?
# 🤝helpa
ambitious-policeman-67581
08/24/2023, 10:40 PMHow do I enable sound for new messages? I know it's not customizable, but I need to know if I can add sound to notifications as in Gordy's example on triggers: https://jsfiddle.net/GordyNumberOne/pbhf3L0d/
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bright-magazine-792
08/24/2023, 11:19 PM Copy code
// Include the Botpress Web Chat library
<script src="https://cdn.botpress.cloud/webchat/v0/inject.js"></script>
// Initialize the web chat with default options
<script>
window.botpressWebChat.init({
"botId": <botID>,
"hostUrl": "https://cdn.botpress.cloud/webchat/v0",
"messagingUrl": "https://messaging.botpress.cloud",
"clientId": <ClientID>,
"botName": "Wonderful-chatbot",
// Add this to enable notification sound
"disableNotificationSound": false
});
</script>bright-magazine-792
08/24/2023, 11:20 PMlook at
Copy code
// Add this to enable notification sound
"disableNotificationSound": falsea
ambitious-policeman-67581
08/25/2023, 3:35 PMThank you for your answer! However, when I use
"disableNotificationSound": false
the bot fails to load 🥺
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bright-magazine-792
08/25/2023, 3:40 PMcan you paste your code here?
there's some fixes going around
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ambitious-policeman-67581
08/25/2023, 4:36 PM
window.botpressWebChat.init({
"composerPlaceholder": "Chat with Bot",
"botConversationDescription": "This is your web Assistant",
"botId": "",
"hostUrl": "https://cdn.botpress.cloud/webchat/v0",
"messagingUrl": "https://messaging.botpress.cloud",
"clientId": "",
"botName": "Botty",
"avatarUrl": "",
"phoneNumber": "",
"termsConditions": "",
"privacyPolicy": "",
"emailAddress": "",
"website": "",
"stylesheet": "",
"useSessionStorage": true,
"enableConversationDeletion": true
"disableNotificationSound": false
});
ambitious-policeman-67581
08/25/2023, 4:37 PMI hided some of the information on the code
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quiet-raincoat-89190
08/25/2023, 10:51 PMdude, you didnt add comma here "enableConversationDeletion": true" at end
quiet-raincoat-89190
08/25/2023, 10:51 PM@ambitious-policeman-67581 should be like this "<script src="https://cdn.botpress.cloud/webchat/v0/inject.js%22%3E
window.botpressWebChat.init({
"composerPlaceholder": "Chat with Bot",
"botConversationDescription": "This is your web Assistant",
"botId": "",
"hostUrl": "https://cdn.botpress.cloud/webchat/v0",
"messagingUrl": "https://messaging.botpress.cloud/",
"clientId": "",
"botName": "Botty",
"avatarUrl": "",
"phoneNumber": "",
"termsConditions": "",
"privacyPolicy": "",
"emailAddress": "",
"website": "",
"stylesheet": "",
"useSessionStorage": true,
"enableConversationDeletion": true,
"disableNotificationSound": false
});
"
quiet-raincoat-89190
08/25/2023, 10:51 PMI also use this from today, was forcing open chat, now only sound.
quiet-raincoat-89190
08/25/2023, 11:00 PM@bright-magazine-792 but there is sound only on firefox for me, on chrome not and on my phone there is no sound, it's weird
quiet-raincoat-89190
08/25/2023, 11:10 PMI had sound blocked on chrome it seems, incognitor chrome works
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bright-magazine-792
08/25/2023, 11:40 PMyeah might have blocked
a
ambitious-policeman-67581
08/28/2023, 9:54 PMHaha, sorry that was from the edit, the original script has the comma, thank you for pointing that out tho. And yes, the sound was disabled on the site for some reason, as I tried it with safari and the sound worked perfectly.
Thank you guys for your answers!! @bright-magazine-792
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big-wire-17689
04/17/2025, 10:32 AMFor me it doesn't work, here my code
Copy code
<script src="https://cdn.botpress.cloud/webchat/v2.3/inject.js"></script>
<script defer>
window.botpress.init({
"botId": "XXXX",
"configuration": {
"botName": "XXXX",
"disableNotificationSound": false,
"botAvatar": "XXXX",
"website": {
"title": "XXXX",
"link": "XXXX"
},
"email": {},
"phone": {},
"termsOfService": {
"title": "XXXX",
"link": "XXXX"
},
"privacyPolicy": {
"title": "XXXX",
"link": "XXXX"
},
"color": "#4d04c4",
"variant": "solid",
"themeMode": "light",
"fontFamily": "inter",
"radius": 1,
"showPoweredBy": false
},
"clientId": "XXXX"
});
</script>big-wire-17689
04/18/2025, 12:52 PMHello, did he worked for you ?
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