I have created a user variable called VIP (user.VIP) in my flow. I want to set this using window.botpressWebChat.init however I can't seem to get the syntax correct. Please can someone provide an example? Thanks1

Hey @miniature-book-74584 there are two parts to this: 1. Send info from the webpage to the bot 2. Catch this info in the bot and do something with it For the first part, you can look at our documentation here https://botpress.com/docs/cloud/toolbox/events-triggers/#sending-custom-information and use code like this in your website:

js
  document.addEventListener("LIFECYCLE.READY", () => {
    window.botpressWebChat.sendPayload({
      type: 'trigger',
      payload: {
        myCustomProperty: 'hello',
      },
    });
  });

Then, inside your bot you can catch this with a trigger and use an execute code card to save the info to a user variable

js
if(event.payload.myCustomProperty && event.payload.myCustomProperty == "myValue"){
  user.var = event.payload.myCustomProperty
}

Ahha, ok thanks Gordy let me try that!

You'll need to use a custom trigger to catch it

ok, so have added

add the execute code section after the trigger

Seems my page is not reporting LIFECYCLE.READY ... I can see LIFECYCLE.LOADED but then I receive [webchat] Cannot send data until the webchat is ready... any ideas?