Hi everyone, what do you do when user send messages to your bot that you dont expect?
For example: starting the conversation user says "hi", then I check if I bot remembers this user and if not, asks his name and stores it in user variable.
BUT, if user says "Hi", and immediately say: "Wassap?" , the second message gets stored in the next input card (Name) - which is not what I wanted of course.
This is a specific scenario, but I would like to get a broader and more professional perspective on how to treat and deal with unexpected messages, because I build my bot with more free conversation and AI tasks then buttons, so there is more room for mistakes.
Thank you!